Returns & Exchanges

At DokiDoki Cosplay, we want to ensure your transformation is perfect, which is why we offer a 7-day return window for items in their original, unworn condition with all accessories included. Please note that custom-sized costumes and intimate items like wigs or socks are final sale due to hygiene standards.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 7 days of delivery with your order number and clear photos of the item and its packaging.

• 2.
  Approval and Shipping

  Once your return is authorized, securely pack the costume in its original bag and ship it to our designated warehouse address provided via email.

• 3.
  Quality Inspection

  Our team will inspect the returned merchandise to ensure it is free of makeup stains, perfumes, or alterations and includes all component pieces.

• 4.
  Refund Processing

  Following a successful inspection, your refund will be issued to your original payment method within 5-10 business days, excluding original shipping fees.